• Απολογούμενοι: "We would like to offer our sincere apologies for our mistake"
• Επισυνάπτοντας: "Please find the document attached"
• Διευκρινίζοντας: "There are several points we do not quite understand; we feel there may have been a misunderstanding between us"
• Ολοκληρώνοντας μία επιστολή: "We look forward to receiving your reply; Regards, Despina"
• Παραπονούμενοι: "We were very surprised and disappointed by this"
• Δίνοντας συγχαρητήρια: "We would like to congratulate you on your recent good news"
• Κανονίζοντας μία συνάντηση: "Would Tuesday 28 October be convenient for you? ; Would it be possible to postpone the meeting until next week?"
• Ξεκινώντας μία επιστολή: "We are writing to enquire about ...; I am writing on behalf of ..."
• Σχετικά με πληρωμές: "We have not yet received payment for order no. .... Could you please attend to this matter as soon as possible?"
• Σχετικά με αιτήματα: "We would be very grateful if you could send us your catalogue and current price list"
• Προτείνοντας: "Another option would be to ..."
• Ευχαριστώντας: "We would just like to express our gratitude for all your help in this matter"

Πηγή: http://www.autoenglish.org/businessemails/EmailList.pdf